I have two phones - one work, one personal.
The personal one is just a phone - No 3g, no camera, no funky stuff.
Works well as a standaling phone and i can get it connected via bluetooth to my new land rover. A friend's just bought a jag, with basically the same bluetooth setup in the car (thanks to ford ownership) BUT he has alot more funcationality. For example, the ability to scroll through contacts on the phone and select. Me i have to push the numbers in on a keypad on the dash. A little distracting!
Documentation from Land Rover states i need a certain software release on the firmware on my phone. So in an attempt to get a better working setup i check with Nokia on upgrading the firmware. The answer is:
- you can't do it over the air
- you can't do it with a USB cable
- you have to phyiscally visit a Nokia Service Centre (15 miles away)
- you have to leave the phone with the service centre (2 trips)
- and you have to pay £25 to the service centre for the err......service.
Feels like i'm being ripped off! Customer satisfaction very low at the moment.
I hope it works after all this hassle. If it doesn't i might buy a blackberry instead!
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5 comments:
That's ridiculous. How on earth did they come up with a scheme that is such a pain both for the consumer and for Nokia? Good luck with gettin git fixed but I fear, as you do, that the only real solution will be to go and buy a new phone!
Or even "getting it" ... it's about time Blogger enabled spell checking on comments as well as on the original posts.
Thanks. You've got to think someone at Nokia thought this would be a great money making activity! Wrong. 60 miles of travel, £25 to get the upgrade, and noone really knows if it's going to solve anything!
So did they manage to upgrade it OK in the end? Does it now work with the Landie?
Yup. upgrade happened. Managed to get away as a free warenty as well. But.....turns out you need to have the land rover physical cradle to make it download the phone memory to the car. WHy? No-one knows. Cradles are like rocking horse poo as they only make them for really old phones - like the 6230i. Now i have a 6 series nokia phone with the same connectors at the bottom, but the shape of the phone and cradle screws me up.
The other annoying thing is i read Nokia did the handsfree stuff for ford/landrover and it's doctored.
I know Nokia has an aftermarket kit for people with no phone kits which will download the phone memory over bluetooth as i had the kit in the golf! Why they did not put this functionality into the Landrover software god only knows
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